How to resend a gift card

Head to your gift card product

Hover over the 'Products' menu and select 'All Products'

allprods.gif

From the 'Products' page, find your product, click the more button and select 'View Giftcards'

viewgc.gif

 

 

Find your Gift Card

You will be taken to the Manage section of your Gift Card product. Use the search box to type in the gift card ID into the search box that appears, this will show the exact gift card you want to edit

Click the hamburger icon for that row and select View giftcard 

d3.gif

 

 


Resend the Gift Card

A new page will open, scroll down to the bottom of the page and click Resend Giftcard.  If this is a physical giftcard, this button will not be visible

d4.png

A pop-up modal will prompt you to type in the gift card recipient's email address, click Send Email when you are ready

d5.png

 

Please note this will send a confirmation to the purchaser that the gift card is being sent (again) and the action will be tracked in the Gift Card Activity history

d6.png

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.