How to Edit the Expiry of a Pass

Follow these steps if you want to extend the expiry of a customer's ticket

When you create a pass - you have the option to originally set it to expire a set amount of time from the date of purchase e.g. Day Ticket is valid for one use and expires 1 year from date of purchase or Season Pass is valid for 3 months from date of purchase

Time to time, you might want to adjust this for a customer due to certain circumstances, follow the steps below to carry this out: 

Find your Booking

In the Search, type in the Booking ID or Booking Name and select the booking from the drop down options

BookingSearch-mrk.gif


Adjust Expiry

On the customer's booking, click on the Order tab (second tab from the left) - if you can adjust the expiry of a pass, there will be a small calendar icon underneath the Delete icon

Once you click on this, a calendar will drop down and you can choose the date you want to adjust this to. Click on < and >  to toggle between the months. Please note you are able to backdate the expiry if necessary

editexp.gif

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.