Adding payments to existing bookings

Search for Booking

Login to your POS and search in the Bookings tab using the Booking ID or Booking Name. Click on the correct booking to bring up the booking details

Towards the bottom of the booking on the right hand side of the screen, the amount paid will be displayed. If there is "Remaining" in red and a blue Charge button, this means the booking is owing money and it will also let you know the remainder payment. Staff will need to charge this prior to customers being able to user their tickets

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Add Discounts

Click the hamburger icon next to 'Edit Details' and select the Discount type, if you don't have Custom Discounts activated on POS, Amount and Percentage will not be displayed as options. Set the code, amount or percentage and click 'Apply Discount', the Remaining balance will be updated to reflect the discount

Repeat the steps if you would like to add another discount code to the booking

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Charge the Owing Amounts

Click the Charge button and from here you can choose from the following options:

  • Cash
  • Card 
  • Giftcard

Both Cash and Card require you to key in the amount to be paid, payments do not have to match the full amount owing if you are accepting multiple payments. From here you can also add a tip. Click Take Payment to process the transaction and it will prompt you to print a Receipt

When taking a payment via Giftcard, you will need to scan or type in the Giftcard ID, On the next screen, you will be shown the balance of the gift card and from here the amount to charge will need to be typed in. A warning will appear if the amount owing is more than the gift card balance, click Charge when you have determined the amount

To take multiple payments, click the Charge button in the bottom right and repeat as necessary until no amounts are owing

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