How to remind customers to sign waivers prior to expiry

 

Navigate to Waiver configuration

Hover over 'Settings', hover over the 'Waiver' option and click on 'Configuration'

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Edit settings

In the top right, click 'Unlock to make changes'

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Under Administration

Enable the following setting:

  • Send waiver expiry reminder email 2 weeks before expiry

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Publish

Anytime a change is made, the 'Save' button will appear in the bottom right corner, click this to make changes live

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Email Template

Here is a sample of what the email will look like 🔽 
The subject line would be along the lines of: "Your {Waiver Name} at {your Venue Name} is about to expire"

It will pre-fill branding with your logo and business names, the customer's name and instead of "Participant Disclaimer", it will change this to your preset Waiver name

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