Adjust items for existing bookings in POS

Search for booking

Login to your POS and search in the Bookings tab using the Booking ID or Booking Name. Click on the correct booking to bring up the booking details

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Removing items  

These instructions are only for removing items from a booking - if the circumstance requires refunds or removing & refunding individual item (s), please refer to this article on refunding on POS

Check the box next to the item that is to be removed, then click the more button  (...) and select 'Remove items' from the drop-down menu. From here, a pop modal will appear asking to confirm the removal of those items - once confirmed, the items will be removed from the list and the balance will be updated accordingly

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Add items for the same day

Click the '+ Add items' button on the left-hand side panel. At the top of the right-hand side panel, there's a confirmation stating 'Adding to booking # - Booking name' e.g. 'Adding to booking #9684595 John Smith'. From here, select a POS menu as you would for new bookings and add items to the cart accordingly - these items will default to the current date

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Add items for a different date

Please note: It is not possible to add items for past dates, only for future dates 

After clicking the '+ Add items' button, you can change the date and then add items from menus. In the cart, you can see the date the product is being added for and when returning to the booking itself, items will be split per date

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Pay later

Selecting this option will add the items to the booking and the screen will go back to the booking itself

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Pay total

Selecting the 'Pay total' option will take payment for any outstanding items for the entire booking, not just the items added. After clicking this, the payment modal will pop up so you can take payment and select the payment method

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