POS templates

Set up a custom POS template for each area of your business from reception to the cafe

Create a template

Hover over 'Apps', from the 'Point of Sale (POS)' flyout menu, click on 'Templates'



Click on the +New POS template button



Configure Settings

Give the Device a unique 'Name' and optional, you can set the 'Starting till balance'




  1. Click on '+Add menu' and type in the Menu name
  2. Set the icon by clicking 'Change icon' and select an icon from options in the dropdown
  3. Under Menu items, select all the products that are to be added and click 'Apply' so that all items are added
  4. Repeat steps 2 - 3 as necessary until Template is built as desired



Click 'Save' to create the template or 'Discard' if it is not required




Managing templates

On the POS Templates page, from the list of available devices, you can do the following by click on the more button of a specific device:

  • Edit existing templates
  • Create device from template 
  • Duplicate - this needs to be actioned by the Client Success team
  • Archive 



Editing templates

Select 'Edit' from the more button options. This will bring you back to the Template settings page, click the 'Unlock to edit device' to make changes and click 'Save' once all necessary updates have been made

Please note that if you edit a template, a warning will notify that updating this template will impact all devices connected to the template



Create device from template

Selecting 'Create device from template' from the dropdown menu will automatically create a POS device with the template's configurations. Give the device a name that is unique and different from the template as well.

Click 'Save' to create the device


To edit the device, you can click 'Unlock to edit device' but please note this will remove the device from the template and this action is not reversible, it will be unlinked from the template and treated as it's own.

Adjusting the starting till balance will not unlink the device from the template. Till balances will always be editable.

To adjust the template, please head back to the POS templates page




This has to be actioned by a CSM staff member. This option will create an exact replica of the template but a pop-up modal will prompt to rename it so that the name is unique. Please let us know what the unique name of the Template should be when logging a support ticket





This will remove the POS template from the list, this action cannot be reversed, a pop-up modal will prompt you to confirm this action. Click 'Yes, archive it' to remove it




Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.